Pond_Black - SPROUT



Pond_Black

Product Info
44.04
SALE 0
SALE $44.04 ( $44.04 discount)
Discounted Amount Total Discounted Amount KRW
(Mobile Purchase Discount KRW )
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$0(2.00%)

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Shipping Method Parcel Service
Shipping Cost International Shipping Fee
Description
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받침

선물 패키지

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  • Repotting Kit

    $7.54

    Product Option
    SIZE

  • INSTRUCTION
      *Type: 고화도분

      Pond pot은 낮고 넓은 형태로 분재를 식재하기에 적합하며, 배수구 외 4개의 구멍은 분재용 철사를 이용하여 뿌리를 고정해 수형을 잡기에 유리합니다.
      Pond 화기는 제작 의도에 따라 분재용 화분으로 사용하기에도 좋지만, 여러 종의 초화류를 모아 심거나 자연을 축소하여 옮겨 놓은 듯 한 분경을 연출하여 관상하기에도 좋은 형태입니다.

      * Pond pot은 1200도 이상 높은 온도에서 소성된 고화도분이지만, 색상이 짙고 흙의 입자가 굵은 소지의 특성 탓에 햇볕이 잘 드는 양지에 놓으면 토분만큼 물마름이 빠른 특징이 있습니다. 이 부분 참고하시어, 초반 물주기를 잡아 주시기 바랍니다.

      받침은 세트가 아닌, 별도 옵션으로 선택해주세요. 화기 종류에 따른 통기성은 SPROUT Guide 참고 부탁드립니다.
  • SIZE GUIDE
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* 1/17(Tue) 주문 건까지 선물 패키지 선택 시, New Year 스폐셜 패키지로 발송 됩니다.

   Moon 시리즈는 좌측 선물 박스 포장이 적용되며, Pond 시리즈는 우측 오간자 원단 포장 및 쇼핑백이 함께 발송 됩니다. 



  • PAYMENT INFO
      We accept the following forms of payment:
      - Credit Card
        - Visa
        - MasterCard
        - American Express
        - Discover
      - PayPal
  • DELIVERY INFO
      Please take into consideration that some products may take additional time for delivery and processing.
      Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

      - Customs and Duties

      The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.
  • EXCHANGE INFO
      1. Address for returns and exchanges:
      - [14449] 경기도 부천시 석천로 397 (삼정동) 부천테크노파크쌍용3차 301동 3층, 303-3호

      2. Requirements:

      Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

      1) An item is eligible for cancellation if:
      -you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
      -the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
      -the ordered item is out of stock.

      2) We accept return(s) if:

      -you receive a product different from your order; or

      -you receive a defective product.

      **Return Instructions

      (1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

      (2) A customer service representative will be in contact to assist you by email or phone.

      (3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

      *Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

      *Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

      *Please include all contents of the original package and free gifts (if applicable) in your return packaging.

      * Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

      3) We do not accept return(s) if:

      -you are returning the items just because you changed your mind (on size, color, etc.)
      -you are returning shoes, bags, or any other accessories
      -the products are damaged due to your mishandling
      -your return request is not approved by our staff

      The following items are not considered defective:

      * Items that are originally manufactured without tags or labels
      * Items with creases that may have been made while shipping
      * Items with unsatisfactory/incomplete finish due to mass production

      4) If there is a missing item from your order:

      *Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
      *Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

      Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.

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